SD Expresslink Private Limited ("SD Expresslink", "we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us through this website (info@sdexpresslink.com) or while availing our logistics services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We may collect the following types of information:

Information you provide directly: such as your name, email address, phone number, and message when you submit our Contact Us form, request a quote, or apply for a job through our Careers page.

Shipment information: such as consignor/consignee details, addresses, and consignment/tracking numbers, provided when booking or tracking a shipment.

Technical information: such as browser type, device information, and pages visited, which may be collected automatically when you use our website.

2. How We Use Your Information

We use the information we collect to: respond to your enquiries and quote requests; process and track shipments; manage recruitment applications submitted via our Careers page; improve our website and services; and comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell your personal information. We may share information with trusted transport partners, warehousing partners, or service providers strictly as needed to fulfil a shipment or service request, and with government or regulatory authorities where required by law.

4. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including for legal, accounting, or reporting requirements, after which it is securely deleted or anonymised.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use basic cookies or similar technologies to support core functionality (such as keeping you signed in to the admin panel). We do not currently use cookies for advertising or third-party tracking purposes.

7. Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information held by us, subject to applicable legal requirements. To make such a request, please write to info@sdexpresslink.com.

8. Children's Privacy

Our website and services are intended for business use and are not directed at children. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@sdexpresslink.com or +91-98670 63032, or write to us at Office No. 211, 86 Crystal Central, Above Yes Bank, Near Shreyas Cinema Signal, Andheri Ghatkopar Link Road, Ghatkopar West, Mumbai - 400086.

This page is a general template provided for convenience and does not constitute legal advice. Please have it reviewed by a qualified legal professional to ensure it complies with applicable data protection laws relevant to your business before relying on it.